Terms and Conditions – Filbet Casino Philippines

01 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the user" or "player") and filbet casino ("we," "us," or "the platform"). By creating an account, depositing funds, placing bets, or otherwise using the platform in any capacity, you confirm that you have read, understood, and agreed to these Terms in full.

We reserve the right to update or amend these Terms at any time. Where changes are material, we will make reasonable efforts to notify users. Continued use of the platform following any update constitutes acceptance of the revised Terms. The effective date at the top of this page reflects the most recent revision.

02 Eligibility and Account Registration

To register and maintain an account at filbet casino, you must meet all of the following requirements:

• You are at least 21 years of age at the time of registration.
• You are physically located in the Philippines or are a Philippines-based player accessing the platform.
• You are registering one account in your own name, using your own accurate personal details.
• You are not a current or former employee of filbet casino or any affiliated company, nor an immediate family member of such a person.
• You have not previously had an account suspended or closed by filbet casino for violations of these Terms.

You are responsible for maintaining the security of your login credentials. Do not share your password with anyone. Any activity conducted through your account is your responsibility, whether or not you authorised it. If you believe your account has been accessed without your permission, contact us immediately.

filbet casino allows one account per player. Creating multiple accounts — whether under the same or different personal details — is a violation of these Terms and may result in the closure of all associated accounts and forfeiture of any balance held.

03 Deposits and Payments

All transactions on the filbet casino platform are denominated in Philippine Peso (₱ / PHP). We do not apply currency conversions or exchange rate adjustments to your account balance.

Accepted deposit channels include Philippine bank transfers, local online and mobile banking, and supported e-wallets. Credit cards and cryptocurrency are not accepted as deposit or wagering methods.

• Deposits must be made from accounts or payment methods registered in your own name.
• Deposits from third-party accounts are not permitted and may be flagged for review.
• Minimum and maximum deposit amounts may apply and are subject to the limits displayed in your account dashboard.
• Deposited funds are credited to your account balance once the transaction is confirmed by the relevant payment channel.

filbet casino is not responsible for delays caused by third-party payment processors or banks. If a deposit does not appear within the expected timeframe, contact our support team with the relevant transaction reference.

04 Withdrawals

Withdrawals from your filbet casino account are processed in Philippine Peso to a verified Philippine bank account or supported e-wallet registered in your name. Key conditions that apply to all withdrawal requests:

• Identity verification (KYC) must be completed before your first withdrawal is processed. This requires submission of valid government-issued identification and may include proof of address.
• Withdrawals are only released to accounts or payment methods belonging to the account holder. Third-party withdrawals are not permitted.
• Processing times may vary depending on the withdrawal channel and current volumes. Indicative timeframes are shown in your account dashboard.
• filbet casino reserves the right to conduct additional verification checks on withdrawal requests where unusual activity is detected.
• Funds that were deposited but not used for any wagering activity may be subject to review before withdrawal approval.

For full details on the withdrawal process, visit the Withdrawal page.

05 Game Rules and Betting Conduct

All games and betting products available at filbet casino — including live casino, slots, eBingo, sports betting, and online poker — are subject to individual game rules in addition to these general Terms.

By placing a bet or joining a game session, you agree to the specific rules that apply to that product. These rules are accessible within each game or betting interface.

• Bets placed and confirmed are final. filbet casino does not accept cancellation requests for bets already submitted, except where a technical error on our side is demonstrably responsible for an incorrect outcome.
• In the event of a technical fault that interrupts a game or betting session, filbet casino will resolve the situation in line with its technical fault policy, which may include voiding the affected round and returning the relevant stake.
• Exploiting software bugs, using automated betting scripts, or engaging in any form of cheating is strictly prohibited and will result in immediate account suspension.
• For sports betting, odds are subject to change up to the moment a bet is accepted. The odds displayed at confirmation are the odds that apply to your bet.

RNG (random number generator) slot titles and other computer-determined games use certified RNG software. Outcomes are statistically independent between rounds. No betting strategy eliminates the inherent house edge present in casino games.

06 Promotions and Bonuses

filbet casino may offer promotions, bonuses, or other incentive programs from time to time. The following general principles apply to any promotional offer unless the specific terms of that promotion state otherwise:

• Promotional offers are subject to their own specific terms, which take precedence over these general Terms for matters covered within them.
• Promotions are intended for genuine recreational players. filbet casino reserves the right to withdraw a promotional offer or adjust a player's participation if there is evidence of abuse, including but not limited to bonus hunting or coordinated wagering with other accounts.
• filbet casino does not guarantee the availability, value, or continuation of any promotional program. Offers may be modified or discontinued at any time.

07 Responsible Gaming

filbet casino is committed to providing an environment where players can enjoy gaming responsibly. All account holders are encouraged to make use of the responsible gaming tools available within their account settings, including deposit limits and self-exclusion options.

• filbet casino is strictly for adults aged 21 and above. We reserve the right to request age verification at any point.
• If you believe you are spending more than you can afford, or that gaming is negatively affecting your life, we encourage you to use our self-exclusion tools or contact our support team.
• Self-exclusion, once activated, may not be reversed for a set cooling-off period. Please use this tool carefully and deliberately.
• filbet casino does not guarantee that any gaming activity will result in profit. All games involve risk and the possibility of losing the amount wagered.

For practical guidance on managing your gaming habits, visit the Responsible Gaming page.

08 Account Suspension and Closure

filbet casino reserves the right to suspend, restrict, or permanently close any account where there is evidence or reasonable suspicion of:

• Providing false, incomplete, or misleading information during registration or KYC.
• Operating multiple accounts or facilitating account sharing.
• Fraud, money laundering, or any activity that violates applicable law.
• Cheating, use of automated tools, or exploitation of platform vulnerabilities.
• Repeated violation of these Terms or any specific game or promotion rules.

Where an account is suspended pending investigation, access to funds may be temporarily withheld. If the investigation concludes without finding a violation, access will be restored. If a violation is confirmed, filbet casino may forfeit balances associated with the breach.

Players wishing to voluntarily close their account in good standing may contact [email protected]. All verified balances will be returned via a withdrawal to your registered payment method before closure is finalised.

09 Privacy and Data

filbet casino collects and processes personal information in connection with account registration, KYC, transactions, and platform use. This information is handled in accordance with our Privacy Policy, which forms part of the overall agreement between you and the platform.

By registering an account, you consent to the collection and use of your data as described in the Privacy Policy. We do not sell personal data to third parties. Data is used to operate the platform, process transactions, conduct identity verification, and meet any applicable legal obligations.

10 Limitation of Liability

To the maximum extent permitted by applicable law, filbet casino's liability to any user for any cause is limited to the amount deposited in that user's account in the 30 days preceding the event giving rise to the claim.

filbet casino is not liable for any indirect, incidental, or consequential losses, including lost winnings, whether arising from platform downtime, third-party payment delays, software errors, or any other cause outside our direct control.

The platform is provided on an "as is" basis. While we work to maintain reliable service, we do not warrant uninterrupted access and are not liable for losses arising from temporary unavailability.

11 Contact and Disputes

For questions about these Terms, account matters, or any concerns about your experience on the platform, contact the filbet casino support team:

• Email: [email protected]
• Website: filbetcasino.app

We aim to respond to all support enquiries within a reasonable timeframe. For disputed transactions or game outcomes, please provide your account details, the date and time of the relevant activity, and any supporting screenshots or references to help us investigate efficiently.

These Terms are governed by and construed in accordance with the laws applicable in the Philippines. Any dispute that cannot be resolved through direct communication with our support team may be escalated through applicable dispute resolution channels.